Privacy Policy
Lighthouse Law Group Pty Limited is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers. Without personal information, we cannot supply the relevant service.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, our website www.lawgroup.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Whose personal information is collected?
We collect personal information about the following people and companies:
- Clients, business associates and potential clients and their employees;
- Suppliers and their employees;
- Prospective employees, employees and contractors.
How do we collect personal information?
Information You Provide. Usually, you will complete a Verification of Identity when meeting with us. We also obtain information during meetings, interviews, from business cards, during telephone conversations and from third parties.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we may take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Website Collection
We also collect personal information from our website www.lawgroup. com.au, from emails received and from web enquiry forms. We may use third parties to analyse traffic at our website, which involves the use of cookies. Information collected through such analysis is anonymous.
How might we use and disclose your personal information?
Your personal information is used and disclosed generally for the primary purpose of providing legal services. On occasion, as reasonably expected, there are secondary purposes which are related to the primary purpose for which it might be used. There are also other circumstances authorised by the Privacy Act that we might use and disclose your personal information.
Basically, your personal information is used:
- To conduct our business;
- To provide and market our services;
- To communicate with you;
- To purchase from you;
- To comply with our legal obligations; and
- To help us manage and enhance our services.
Do we ever tell others about your personal information?
Your personal information might be given to:
- Other companies or individuals who assist us in providing our legal services or who perform functions on our behalf such as specialist consultants and barristers;
- Courts, tribunals and regulatory authorities; and
- Anyone else to whom you authorise us to disclose it.
We also collect personal information from these organisations and individuals, and deal with that information in accordance with this Policy.
Sending information overseas:
Your personal information is not sent outside of Australia without:
- Your consent which might be implied by your instructions to us; or
- Otherwise complying with the NPPs.
Management of Personal Information
The NPPs require us to take reasonable steps to protect the security of personal information. Our team are required to respect the confidentiality of personal information and the privacy of individuals.
Lighthouse Law Group takes reasonable steps to protect personal information held from misuse and loss and from unauthorised access, modification or disclosure, for example by use of physical security and restricted access to electronic records.
Where we no longer require your personal information for a permitted purpose under the NPPs, we will take reasonable steps to destroy it.
Keep personal information accurate and up-to-date
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Accessing your personal information
Subject to the exceptions set out in the Privacy Act, you may gain access to the personal information which Lighthouse Law Group holds about you by contacting the director of Lighthouse Law Group.
We will require you to verify your identity and to specify what information you require. A fee may be charged for providing access. We will advise you of the likely cost in advance.
Policy Updates
This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment.
Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Suite 407, 49 Queens Road Five Dock NSW 2046 | info@lawgroup.com.au | (02) 9744 9236