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1.
In your dealings with our staff, what did you think of:
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Excellent
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Good
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Average
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Below
Average
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Poor
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The length of time it took for your calls to be returned?
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The paralegal's telephone manner?
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Their level of assistance?
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Their ability to understand your instructions/requirements?
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Their level of courtesy/attitude?
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2.
How satisfied were you with the following?
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Excellent
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Good
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Average
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Below
Average
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Poor
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The results obtained in this matter?
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The fees you were charged for this matter?
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Your knowledge of the progress of your matter?
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Below
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3.
How
would you rate the overall level of service you
received from
Lighthouse Law Group?
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Excellent
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Good
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Average
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Average
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Poor
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4.
Would you recommend our law firm to other people?
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Yes
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No
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5.
Have we previously acted on your behalf?
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Yes
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No
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Thank
you for participating in this Survey.
Kindly return the completed Survey to:
Suite
1, Level 1, 197 Burwood Road Burwood NSW 2134
or fax to (02) 9745 2141.
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